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At a Loss for Words: Essential Communication Skills

04-07-2019
9.15-12.30
Education Centre
Who is the study day for?
This study day is designed for all professionals (including those in administration roles) working in health and social care. 

What will I study?
  • Your challenges and concerns
  • Verbal and non-verbal communication.
  • Telephone skills.
  • Principles of effective communication.
  • What hinders communication?
  • Consequences of ineffective communication


£40 per person