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At a Loss for Words: Essential Communication Skills - Clinical

19-07-2018
9.15-12.30
Education Centre
Who is the study day for?
This study day is designed for all professionals (including those in administration roles) working in health and social care. Depending on your role, the clinical or non-clinical day (13th Feb 2019) will be recommended. Both days will cover an introduction to basic communication.

What will I study?
> Your challenges and concerns?
> Verbal and non-verbal communication.
> Telephone skills.
> Principles of effective communication.
> What hinders communication?
> Ineffective communication


£40 per person