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At a loss for words? Essential Communication Skills - Non-clinical

13-02-2019
09.15-12.30
Education Centre
This is designed for all professionals (including those in administration roles) working in health and social care. Depending on your role, the clinical or non-clinical half day will be recommended. Both half days will cover an introduction to communication.

What will I study?
• Your challenges and concerns
• Verbal and non-verbal communication
• Telephone skills
• Principles of effective communication
• What hinders communication?
• Ineffective communication

£40 per person