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A simple tick from you could make a world of difference to the people we help.     

  tell-us-how-you-would-like-to-hear-from-us

Our Patron, Richard Madeley, explains the impact your tick can have... 



There are changes to data protection coming up next year that will mean we need to check you’re happy with the way we communicate with you so we’re asking everybody to confirm how they’d like to hear from us. We need clear evidence of your consent so if you would like to keep hearing from us please let us know.  

By making this change and only contacting you in the way you choose, not only will you hear from us in the way that suits you best, but we can be more cost effective with our marketing activity, meaning we can spend more on patient care. It also means we’re ahead of the game when it comes to any future changes to data protection.  

Why does a tick from me mean so much?  

Because your support counts.  

The hospice simply can’t help local people without you.     

We’d like to continue sharing stories of the incredible things your support does with you long into the future.     

As a loyal supporter, we want you to know how much of a difference you are making to real people who live in your community.    

And as a loyal supporter, we want to be able to ask you for help when we need it. 

Because without you, we wouldn’t be here.    

But we need your permission to contact you.    

Please 'tick for your local hospice’. You can tell us exactly how you would like us to keep in touch with you. The most important thing is that we can.       

What does a Yes tick from me mean? 

 
You hear from us how you want to, whether by post, phone, email or SMS. You could choose all of these options, or just one or two of them - it’s up to you.  

It’s quick and easy to change your mind at any time - simply fill out our short form.   

What are the options?

 
  • Post            
  • Phone            
  • Email  
  • SMS   

Once you’ve decided how best you’d like to hear from us, you can let us know what you’d like to hear about. You can ask to hear about anything we think is relevant to you or choose from:  
  • Appeals and fundraising  
  • Information about our services  
  • Saint Francis Hospice Lottery  
  • Raffles and prize draws  
  • Hospice events  
  • Newsletters      

How do I tell Saint Francis Hospice that I want to be contacted?

     
2. When you do something new with Saint Francis Hospice, like signing up for an event, when you fill in your details make sure you tick the yes box for the ways you want to hear from us 
3. Contact our Supporter Relations Team by email or by calling 01708 723593  

I already receive emails from Saint Francis Hospice - how do I update my preferences?

  

If you’ve already signed up to hear from us via email, we will continue to contact you in this way. However if would like to change your preference, please tick the yes or no box against email with your updated choice and we will update our systems.  

Your existing support won’t be affected, this only changes the way we contact you.    

Why is Saint Francis Hospice making this change now? 

   
By making this change and only contacting you in the way you choose, not only will you hear from us in the way that suits you best, but we can be more cost effective with our marketing activity, meaning we can spend more on patient care. It also means we’re ahead of the game when it comes to any future changes to data protection.     

​Saint Francis Hospice’s promises to you:

  
• We promise to keep your data safe. We never share, swap or sell your details to other charities or third parties for marketing purposes. 
• We promise to give you a choice of how we contact you and to only send you information on things you are interested in.  
• We do all we can to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds, comply with the law, the Fundraising Code and with this promise.