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At a Loss for Words; Essential Communication Skills

04-02-2020
09.15-12.30
Education Centre
Who is this for?
This is designed for all professionals (including those in administration roles) working in health and social care.

What will I study?
• Your challenges and concerns
• Verbal and non-verbal communication
• Telephone skills
• Principles of effective communication
• What hinders communication?
• Consequences of ineffective communication

£40 per person