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At a Loss for Words; Essential Communication Skills

04-02-2020
09.15-12.30
Education Centre
Who is this for?
This is designed for all professionals (including those in administration roles) working in health and social care.

What will I study?
- Your challenges and concerns
- Verbal and non-verbal communication
- Telephone skills
- Principles of effective communication
- What hinders communication?
- Consequences of ineffective communication

£40 per person