Home > For Patients & Professionals > the services we offer

Our Services

Whether in your own home or at the hospice, we're dedicated to creating the right environment for you to maximise your quality of life. 
Our services are tailored to help you cope without fear, in a relaxed setting chosen by you. Both on-site and in the community, we have access to a full range of medical expertise from trained professionals including: 

  • consultants
  • nurses specialising in palliative care
  • physiotherapists
  • complementary therapists
  • chaplains
  • social workers
  • counsellors
  • occupational therapists.

To learn more about the full scope of care offered by our hospice, visit the pages below or contact us today.
The Inpatient Unit

Our Inpatient Unit based at the hospice in Havering-atte-Bower is a positive, welcoming environment with round-the-clock access to our brilliant team of medical professionals. Experience the highest standard of palliative care amidst peaceful, scenic grounds.

Pemberton Place

Pemberton Place
is a spacious, purpose built area within Saint Francis Hospice. It supports people at any stage of their life-limiting illness, and you have access to a range of groups, clinics and our specialist medical teams.

Hospice at Home

Many people choose to spend their final days in the comfort of their own home and this is something we will accommodate, where possible.

Specialist Community and Crisis Support Service

Around the clock, our clinical nurse specialists are here to support you with your life-limiting illness, particularly if you are in crisis at home.

Family Support Service

Family members, including children, can benefit from the emotional support and guidance provided by our team from the moment of their referral to Saint Francis Hospice.


Our trained physiotherapists help you achieve optimum comfort and independence in your every day life.

Occupational Therapy

Our occupational therapy team are here to help keep you independent and improve the quality of your life.


Are you feeling alone or isolated? Are you in need of a friendly conversation? OrangeLine is here to help.

Complementary Therapy

Relax and unwind in the safe hands of our complementary therapy team.

Pastoral Care

Our dedicated pastoral care team is on-hand to meet your religious and spiritual requirements.

Crisis Support

Our Specialist Advice Line is available 24 hours per day, 365 days of the year.