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Relieved to be re-opening charity shops after lockdown

Michelle Nicholls, Director of Retail, is delighted to finally be able to reopen our charity shops

Michelle Nicholls

There’s no question that the Covid-19 pandemic had a huge impact on retail and we were hit hard with our 15 charity shops having to close for more than 8-months.


So, we were thrilled when the government announced that non-essential shops could reopen last month and we were raring to go when 12th April arrived.


We’ve been busy in lockdown and used the time to refresh our stores and come up with new ways to ensure our customers enjoy the best shopping experience.


Welcoming you back


We have charity shops across Havering, Barking and Dagenham, Redbridge and Brentwood, all the areas where we provide care and support to people living with life-limiting illnesses, along with their loved ones.


Social distancing and safety measures remain in place and we are still only able to allow a reduced number of customers in our shops, but we’re hoping to be back to full occupancy in the coming months.


We’ve missed our customers terribly and we’re so grateful for their continued support. It’s been wonderful to see them pop in to shop and have a chat. Some have even brought us tea and biscuits.  We’ve also received lots of new donations too which is fabulous and is helping us raise vital funds for people who are seriously ill.


A good reason to shop


Our retail stores have really bounced back from lockdown and there are so many reasons why we are thriving at the moment. We offer high quality and unique finds at affordable prices and at the same time we are protecting our environment. But it is much more than this. Charity shops are community hubs and when people shop in our stores, they are supporting their local community. Our retail team are always there to greet people with a smile and a friendly chat.  We love getting to know our customers and supporting them in any way we can. 


Our volunteers mean everything


It goes without saying that our volunteers are the lifeblood of the Hospice. We simply couldn’t run our retail shops without all the time they give and the energy they bring. Sadly, some of our volunteers died over the past year but while they are no longer with us, they will never be forgotten.


Support the hospice


We are always looking for more volunteers and we have such a variety of roles on offer. You don’t need experience as full training is given. All you need is a willingness to help the Hospice. Click here to find out more about volunteering for us. 


Your donations are also needed more than ever. If you’ve had a spring clean over lockdown, please donate your pre-loved goods by dropping them off to one of our stores. Click here to find your nearest store.