We have an exciting opportunity to join us as the Store Manager of our very busy Ilford Outlet. As the Store Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded leading a team of staff and volunteers.

Responsibilities:

• Work closely with the Area Manager to understand the requirements to ensure a successful operation.
• Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets.
• Deliver against store KPI's.
• Lead and develop your team.
• Recruitment and selection of new team members and volunteers for the store
• Visual merchandising the store, maximising all opportunities.
• Driving new business into the store and liaising with the local community
• Be responsible for overseeing the maintenance and health & safety of the shop.

Experience required:

• Previous Store Manager experience within charity or retail.
• Have the ability to engage customers through outstanding customer service and visual merchandising skills.
• KPI aware and driven by data to make commercial decisions.
• Experience of working to targets in a customer focused environment.
• Energy, drive and a positive can-do attitude.
• Flexible to cover store opening hours and weekends.
• Proven track record of successful delivery of a high growth, profitable operation.
• An understanding of charity retail would be a distinct advantage and a passion for the charity sector.

Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be undertaken as part of our pre-employment screening for the successful candidate.

Please click on the apply button to download an application form, and we would appreciate if you could also complete & return an Equality & Diversity Monitoring Form and email these to jobs@sfh.org.uk 

Interviews to be confirmed post your application.