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Bereavement Support Volunteer (level 2)

Family Support Bereavement Service provides counselling service to individual who have experienced a bereavement. This includes counselling in the hospice as well  as home visits. We're looking for warm and sensitive individuals with strong communication skills who really want to help others. 


- Provide individual non directive counselling to clients effected by bereavement using a recognised theoretical model  
- Provide counselling sessions in clients home in the community - maximum client base of three adults (per one day placement)
- Build and maintain positive trusting relationships with clients and a  non judgemental, congruent and, respectful approach towards clients 
- Support clients in developing a deeper understanding of themselves 
- Agree to Family support counselling contract with clients and  keep accurate records of counselling sessions using the forms/system provided  
- Produce relevant statistics and records as required by the Family Support Services Manager 
- Manage own case load, attend mandatory training and bereavement support evenings (3 times a year)
- Attend regular supervision sessions in line with the BACP minimum requirement of 1.5 hours per month. 
- Comply with Saint Francis Hospice Health and Safety policy , Data protection Policy and protect your own and others health safety and welfare. Comply with Saint Francis Hospice Diversity and Equality.


- Awareness of difference between "befriending", bereavement support work and counselling.
- Ability to communicate clearly, both verbally and in writing
- Ability to be concise and focused 
- Basic understanding of bereavement issues
- Awareness of need for supervision and willingness to receive supervision
- Ability to grasp theoretical concepts

Home visit in Barking & Dagenham as well as Saint Francis Hospice catchment area.

For a copy of the full job description and application form please contact 

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Saint Francis Hospice is a local registered charity that provides vital health and social care needs to local people diagnosed with a life-limiting illness. The hospice believes it is in the best interests of the hospice and local people to raise awareness of its charitable nature, to be open and transparent about how the hospice is funded and to highlight that the services provided by the hospice requires local support to provide these services for local people at the end of life.

We believe that this is a legitimate interest and justified lawful basis for communicating with you.

Please be assured that we take your right to privacy and confidentiality seriously. Any information that you provide will only be held by and only used for the legitimate interests of Saint Francis Hospice as a charitable organisation and provider of end of life care services. Your information is not sold, swapped, shared or leased with any other organisation.

Saint Francis Hospice may contact you, by post, from time to time with information that you may find of interest. This includes writing to you with fundraising communications and requests for support. We will respect your right to stop these communications at any time, should you prefer not to receive them. This can be done simply and easily by calling 01708 723593 or emailing srt@sfh.org.uk

We recommend that you review our Privacy Policy that is available on our website (and on request) for further details as to how we may use your information, how you can restrict what we do with it and for details as to what your legal rights are. You have a right to contact us at Saint Francis Hospice, The Hall, Havering-Atte-Bower, Romford RM4 1QH with any concerns that you have in relation to how we use and protect your information. 01708 753319 www.sfh.org.uk. Registered Charity No. 275913.