We are looking for people who are compassionate and caring to assist in providing emotional support and guidance to local people who are bereaved, lonely, isolated, living with a long-term health condition, distressed - whether known to the hospice services or not. You will assist with the department’s telephone support service and help with support groups and/or friendship clubs set up by OrangeLine. There will be some administrative work which includes data inputting.

What's involved?

• To make and receive telephone calls
• Provide emotional support, guidance and signposting to service users;
• Make regular telephone calls to local people who have requested support from OrangeLine;
• Accurately record and update call logs;
• Help OrangeLine develop and run new social/friendship groups;
• Visit patients in the hospice and inpatient unit, who would benefit from a friendly face and “chat”.
• Represent OrangeLine at local community groups and generate awareness of this service at local professional agency events.

Who are we looking for?

• Are you a good listener with good communication skills?
• Have good written skills?
• Are you able to stay calm and focussed?

Then we would love you hear from you!