Volunteer with OrangeLine

OrangeLine Telephone Support

Volunteer

Salary:
Hours:

Monday to Friday - 3 hours per week/fortnight


Morning: 10 am to 1pm


Afternoon: 1pm to 4pm

Minimum age:

18+

Location:

Saint Francis Hospice, Broxhill Road, Havering-atte-Bower, RM4 1QH

Contract type:
Application deadline:

Do you have good listening skills you can offer to help people needing support, who are feeling isolated, lonely and/or bereaved? Our OrangeLine team provides valuable emotional support and guidance to our local community. 

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We are looking for people who are compassionate and caring to assist in providing emotional support and guidance to local people who are bereaved, lonely, isolated, living with a long-term health condition, distressed - whether known to the hospice services or not. You will assist with the department’s telephone support service and help with support groups and/or friendship clubs set up by OrangeLine. There will be some administrative work which includes data inputting.


What's involved?

  • To make and receive telephone calls
  • Provide emotional support, guidance and signposting to service users;
  • Make regular telephone calls to local people who have requested support from OrangeLine;
  • Accurately record and update call logs;
  • Help OrangeLine develop and run new social/friendship groups;
  • Visit patients in the hospice and inpatient unit, who would benefit from a friendly face and “chat”.
  • Represent OrangeLine at local community groups and generate awareness of this service at local professional agency events.


Who are we looking for?

  • Are you a good listener with good communication skills?
  • Have good written skills?
  • Are you able to stay calm and focussed?

 

Then we would love you hear from you!


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About OrangeLine

Our OrangeLine team provides valuable emotional support and guidance to our local community.