It is our commitment that we will provide high quality end of life care. We have a robust system of clinical governance to ensure we maintain the high standards those receiving our care expect and deserve.
The PLACE audit is conducted annually and is a patient-led assessment of the care environment. Areas included in the audit include food, cleanliness, and a patient's privacy. The results are directly fed to our management team who will then make all necessary changes to improve the environment in which we provide care.
We are pleased to share the results of our PLACE audit from June 2015. An action plan was created upon receipt of the audit to ensure all areas of concern are addressed.
Care Quality Commission
The Care Quality Commission monitor, inspect and regulate the health and social care sector and judge the quality of the services we provide. We are subject to their inspections and the results are published on their website. We are pleased to confirm that our latest inspection rated the hospice as Outstanding. You can view the full report on the CQC website.