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Advanced Communication Skills Training Programme - POSTPONED

Education Centre
31st March - 1st April 2020 - Further dates will be available before March 2020 in due course.

National policy and research continues to emphasise the importance of effective communication skills for health and social
care professionals. The positive impact on the experience of care and the wider organisation is well documented. 

This well evaluated, 2 day experiential course explores challenging communication issues from the participant's practice. The approach to learning is interactive and involves actors and the use of video. Facilitators guide and support the participant through the process to ensure everyone feels safe. 

This course can be adapted for different professional groups. It is not a requirement to work exclusively in palliative and end of life care and it is possible to commission a course

The course addresses
- Background and evidence base
- Specific communication skills
- Strategies in certain contexts e.g. breaking bad news, dealing with anger, handling distress
- Developing confidence in managing challenging scenarios

Lunch, tea and coffee included

Please get in touch with education@sfh.org.uk for dates and costs.