Community Specialist Advice Line Clinician

Community Specialist Advice Line Clinician


£34,185 to £40,491 a year full time, pro rata salary for part time hours, plus enhancements for unsocial hours worked.

Full or Part time applications welcomed

Our posts do not attract the NHS High Cost Area or Fringe Allowances.


37.5 hours per week, full time, applications for part time hours welcomed

Minimum age:

Saint Francis Hospice main hospice site, Havering-atte-Bower, RM4 1QH

Contract type:


Application deadline:

Rolling Advert, please apply as soon possible, applications shortlisted upon receipt

Job Reference:  B0483-060 for Registered Nurse applications or B0483-072 for other clinical professionals. 

Interview Date: to be arranged

Job Description


The Specialist Community & Crisis Support service (SCCS), provides 24-hour specialist advice, support and facilitation of care for those persons with complex symptom management due life limiting illness and support to carers of the individual. Our inpatient unit triages all calls between 23.00hrs and 07.00.

An opportunity has arisen for a dynamic, enthusiastic, self-motivated, experienced qualified nurse or HCPC with a clinical palliative care knowledge base, to join our well-established specialist community service to support our advice line Monday to Friday 9-5pm on site. This post will provide varied senior experience in a multidisciplinary working environment. The role advertised is for telephone support only. No patient facing contact but the opportunity to work alongside other clinicians on occasions.

The SCCS Service works within the boundaries of Barking & Dagenham, Havering, and Brentwood and provides out of hours advisory telephone support to include Redbridge. Working collaboratively with other internal and external health care professionals is an essential part of the specialist service.

We are looking for a candidate who has excellent communication, assessment and prioritisation skills, and understands the needs of those receiving palliative care /end of life care, a working knowledge of evidence based practice and the ability to develop a good knowledge base of current initiatives and developments in palliative care.

Any community experience with lone working involved would be valuable.

Would you like to share your palliative care skills and expertise with us?  In return, we offer a variety of staff support options, professional development opportunities, excellent team working and a supportive working environment. NHS Superannuation can be continued. 

Please note that a DBS (Disclosure & Barring Service) criminal record check will be undertaken as part of our pre-employment screening for the successful candidate

If you would like to discuss this opportunity further please contact Jane Elmer SCCS Team Leader on 01708 758643 Ext 2343 or Lesley Burrows Head of Community Services on Ext 2208. 

Registered Nurses please apply via NHS Jobs, Job reference B0483-060

Allied Health Professionals please apply via NHS Jobs, Job reference B0483-072

Applications will be sent for shortlisting upon receipt, therefore interviews will take place on an ongoing basis and shortlisted candidates will be given at least 7 days' notice by email of invitation to interviews.