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Courageous Conversations in Complex Situations

02-12-2020
09.30-16.30pm
Education Centre
Who is the study day for?
Any health or social care professional who works with people with life-limiting illness. This course is aimed at staff that already have basic communication skills and wish to develop their skills further.
 
What will I study?
- Principles of effective communication
- Consequences when communication goes wrong
- Addressing different emotions anger, distress
- A practical session: discussing and rehearsing approaches to challenging situations
 
£75 per person