Jo Catterall Wins The Outstanding Volunteer Award at the 2025 Palliative Care Awards

We were thrilled that our dedicated volunteer Jo Catterall was recognised at the prestigious 2025 Palliative Care Awards.  

Jo Catterall, who started volunteering with the e-commerce team at Saint Francis Hospice in April 2021, received the Outstanding Volunteer Award.  

Her connection with the hospice is personal and Jo gives the gift of her time and skills in memory of her mum who was cared for by the charity.  

“I honestly love what I do and being part of the fantastic e-commerce team. It really means a lot to be able to contribute. 

“I volunteer in memory of my mum. She was such a loving and caring person, always doing things for other people and being part of the hospice feels like a way of carrying that forward.” 

Jo’s main role is on the eBay side of e-commence, ensuring the hospice receives the best possible price for every donation sold. 

The judges who considered many nominations from volunteers across the country, gave their reasons for presenting Jo with the award, saying, “Jo brings exceptional dedication, creativity, and warmth to her volunteering at Saint Francis Hospice. Her expertise in e-commerce—particularly in collectibles, jewellery, and unique items—has helped generate vital income, with meticulous care given to every listing.” 

The judges also recognised Jo’s contribution to the Retail Therapy events that she successfully leads twice a year and the Christmas gift bags she has been preparing for carers since 2023. The gift bags, which are filled with socks, toiletries, chocolates and Christmas decorations, remind the carers that they are cared for and appreciated too. 

The judges, added, “Jo also leads beautifully curated Retail Therapy events and thoughtfully prepares festive gift bags for carers, ensuring each detail offers joy and appreciation.”